FAQ
1. How can I place my order?
It's incredibly straightforward: - Pick the items you want - Tap 'Add to Cart' - Select 'Check Out' - Input your information - Pick your payment method and make the payment - If you require any assistance, don't hesitate to reach out by calling +91 9950690101 or emailing us at nuripure.in@gmail.com. We're here to assist you with pleasure.
2. Is COD available on all products and across all states?
In general, Cash on Delivery (COD) is offered in every postal code area, but there could be places beyond our courier service coverage.
3. Do you charge for delivery?
Good news! We offer free delivery on all orders.
4. How do I know my order has been confirmed?
After your order is recorded and payment authorization is successfully obtained, the seller acknowledges the receipt of your order and initiates the processing.
Upon the seller's acknowledgment and processing of your order, you will receive an email that includes comprehensive order information. This email will feature a distinct Order ID, a list of the items you've purchased, and an estimate of when your order will be dispatched or delivered.
Furthermore, you'll be informed when your item(s) are dispatched to you, complete with the relevant tracking number(s) and shipping information.
5. When can I receive my order?
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
6. Do you deliver across India?
While we do provide delivery services to all major regions in India, it's possible that there are areas beyond our operational reach.
7. What is your return policy?
For any reason, if you wish to cancel your order before dispatch, you can just cancel & get a full refund within 15 working days from the date your cancellation request has been processed, by contacting our customer care team.
Products which are not expired or damaged will not be exchanged or returned under any circumstance.
8. How do you process a refund?
The refunded amount will be returned to the original payment method used for the Nuripure transaction. The refund will be deposited into your account within 7-10 business days, following standard banking protocols.
Please note that the refund will only be initiated once we receive the product back. Once the product is in our possession, it will be inspected by the relevant department.
9. Where can I get information on ingredients used in Nuripure products?
Every item includes pack shots displaying the ingredient details found on the product label.
If you have any questions, feel free to get in touch with our customer support team at nuripure.in@gmail.com, or you can give us a call at +91 9950690101, Monday through Friday from 9:00 AM to 5:00 PM.10. Do Nuripure products have side effects?
Our products undergo rigorous clinical testing to ensure their safety and effectiveness. When used as directed on the packaging, they have no associated side effects. For the best results, it's recommended to consult your family physician when taking our pharmaceutical products.
Alternatively, you can seek guidance from experts regarding product indications, dosage, and usage, and it's important to avoid self-medication. Every product undergoes thorough research to meet strict regulatory standards before being made accessible to customers.
11. How to contact Nuripure Customer Care?
We welcome your inquiries through various channels, including email, phone, our chatbot, and all our social media outlets.
You can reach us using the official contact details provided below:
Email: You can contact us at nuripure.in@gmail.com, and we kindly request a maximum response time of 24 hours. Please provide your contact information for us to reply.
Phone: Feel free to call us at +91 9950690101. Our phone lines are open from 09:00 hrs. IST to 17:00 hrs. IST, Monday to Friday.
Chatbot: Utilise our chatbot, named James, located in the lower right corner of your screen.
Social Media Platforms:
Connect with us through our various social media channels, and we'll promptly respond to your inquiries.
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